Norton is among the most renowned security and antivirus providers all over the world. Its services guard against malware, phishing, as well as the theft of your identity, there will be occasions that you don’t require a subscription. Perhaps you’ve switched to another antivirus, or your trial has ended or you do not need the automatic renewal. Whichever the reasons, knowing when to end or cancel your Norton membership is crucial to avoid hefty fees.
This article outlines a simple steps-by-step procedure to cancel your Norton subscription, as well as commonly asked questions.
Steps to Cancel Norton Subscription
1. Log in to Your Norton Account
- Visit https://my.norton.com.
- Log in using the email address and password associated with the Norton subscription.
2. Go to the Subscriptions Section
- After logging in, click on the profile icon.
- Select “My Subscriptions” or “Manage Subscriptions.”
- Here, you’ll be able to see the current Norton products.
3. Turn Off Auto-Renewal
- Find the subscription you wish to end.
- Select “Cancel Subscription Renewal” or “Disable Auto-Renewal.”
- A confirmation message will be displayed. Click “Confirm” to complete your request.
4. Check for Confirmation Email
Norton can send you an e-mail confirmation that auto-renewal is disabled. Save this email as evidence of cancellation.
Cancel Norton Subscription via Mobile App
If you bought Norton through using the app Store (iOS) or Google Play Store (Android), cancellation must be made through these platforms:
- On iPhone/iPad:
- Open Settings > Apple ID > Subscriptions
- Choose Norton
- Tap Cancel Subscription
- On Android (Google Play):
- Open Google Play Store > Payments & Subscriptions
- Select Norton
- Tap Cancel Subscription
Cancel by Contacting Norton Support
If you have any problems with cancelling online, call Norton Customer Service:
- Visit: https://support.norton.com
- Use Live Chat or request a Callback
- Enter your subscription details and request cancellation
Important Things to Remember
- You must cancel at the earliest 24 hours before expiry date to avoid fees.
- If you opt out of auto-renewal you will be able to continue using Norton until the expiration of your current billing cycle.
- Certain users could be eligible to receive some users may be eligible for a refund in the event of cancellation within the Norton refund policy timeframe (usually sixty days in the case of annual plan).
FAQs – How to Cancel Norton Subscription
1. Can I get a full refund after I cancel Norton?
It is true that Norton provides a 60-day money-back assurance for annual subscriptions. If you decide to cancel within this period, you may ask for an refund.
2. What happens when I stop auto-renewal?
Your subscription will continue to be in effect until the current billing cycle has ended, and after that it will cease to renew automatically.
3. Can I unsubscribe from Norton at any time?
Yes, you can stop auto-renewal at any point by logging into the settings of your Norton account or settings on your mobile store.
4. Do I need to remove Norton following cancellation?
If you’re switching antivirus, you should remove Norton to prevent software conflicts.
5. How can I reach Norton to cancel?
Go to https://support.norton.com and use Live Chat or request a call from an agent for assistance.
Final Thoughts
The process of cancelling the Norton subscription is easy when you follow the right steps. It doesn’t matter if you cancel it on the Norton website or mobile app stores or contact support via email be sure to cancel prior to the date of renewal to not be charged. If you’re eligible for a refund, be sure to review the Norton cancellation policy to receive your refund.
